1.0 Purpose of Data Protection Policy
1.1 The Oasis Strategy Consulting (OSC) Pte. Ltd, trading as OSC Leadership Consulting (“OSC” or the “Company”), Personal Data Protection Policy (“Policy”) governs the management of personal data within the Company and with any external party. An external party may include but is not limited to an individual or any company whether registered in Singapore or elsewhere (“Applicant Company”) submitting their personal data to OSC.
1.2 The term “Company” includes all its related entities and any person authorized in writing by OSC. This policy is subject to the Singapore Personal Data Protection Act 2012 (“The Act”) and/or any advisories issued by The Personal Data Protection Commission (“Commission”).
2.0 Disclaimer – Warranties and Indemnifications
2.1 Our Executive Coaching and Leadership Development Services, are provided to you as per an agreed proposal without warranties of any kind. The usage of these Services is at your own risk and the Company is not responsible directly or indirectly for any loss or damage arising from the use of these programmes as well as any third party’s system that is connected to your system.
2.2 In addition you agree to indemnify the Company, its officers and employees against any action/s, claim/s, damages, liabilities, and losses arising out of this submission on our Company’s systems.
3.0 Definition of Personal Data
3.1 In this policy, personal data refers to any data whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time. It may include but not limited to the following classes of personal data:
- Name of any party;
- Your national ID (or equivalent), passport, work pass or other identification numbers;
- Telephone number(s), physical mailing address, electronic mail address, information on payment system including but not limited to any banking related payment details or processes; and
- Network data and any other information electronic or otherwise relating to any individual which you have provided to us in any form.
- Consent on Collecting, Using and Disclosing Your Personal Data
3.2 You agree to the Company collecting and using your personal data when you:
- Interact with us by contacting us or visiting our website regarding any coaching, training programmes or consulting services;
- Submit information to us, register for an event, workshops or seminars conducted by the Company;
- Sign up for any service provided by the Company through any medium;
- Receive information about our products and services through various means including but not limited to electronic mail, text message, telephone call and social media;
- Access and process any application on our systems;
- Contact or respond to our marketing or customer service officer through any face-to-face meeting, electronic mail, text message, telephone call or social media;
- Provide any third-party personal data to the Company;
- Meet the Company’s representative(s), receive an electronic message from the Company or any telephone conversation;
- Engage the Company through any social media on the Internet and on the social media itself;
- Authorize any third party representing you; and
- Engage in any process or procedure considered reasonable as part of our business relationship with you and/or to provide the necessary service/s required or requested by you.
4.0 Accuracy of Personal Data
4.1. You should ensure that the personal data submitted to us is true, complete, and accurate.
5.0 Consent by Third Party on Their Personal Data Submitted by
You
5.1 If you provide to us with any personal data belonging to any third party including but not limited to your family members, employees, your agent/s, or any other person, you represent to us that you have obtained the consent of that third party for us to use the personal data according to our policy. In addition you agree to indemnify and defend the Company, its officers and employees against any action/s or claim/s by the third party.
6.0 Consent Relating to Law Enforcement
6.1 We may also collect, use, or disclose your personal data in relation to any lawful order issued by any law enforcement agency and/or orders of courts located in Singapore or elsewhere.
6.2 Protect and enforce our contractual and legal rights and obligations, prevent, detect, and investigate any potential or actual criminal activity including but not limited to fraud and money laundering, and manage other commercial risks in relation to your contract.
6.3 Manage the business operations of our Company to comply with our internal policies and procedures.
6.4 Handle any dispute and/or conduct and facilitate any lawful investigation and proceeding relating to your contract.
7.0 Consent Previously Obtained
7.1 This policy supplements but does not supersede or replace any other consent you may have previously provided to our Company in respect of your personal data.
8.0 Deemed Consent
8.1 You are also deemed to have given your consent for the collection, usage, and disclosure of personal data in any circumstance where consent is deemed under the Act.
9.0 Security of Personal Data
9.1 Whilst every reasonable care is taken to safeguard the personal data in our possession or control through reasonable technical and organizational security measures, the Company is not liable when you use our system and any third party’s system that is connected to your system:
- Any unauthorized misuse, access, disclosure, alteration, or any similar risk by a third party;
- Any data corruption due to disk and other technical failures;
- A third party’s acts or omissions; and
- Any web site/s linked to our Company’s sites which we have no control over.
10.0 Transfer of Your Personal Data Outside of Singapore
10.1 The Company does not transfer any of your personal data outside of Singapore unless the transfer is in accordance with our policy and/or the requirements of the Act.
11.0 Right of Correction and Withdrawal
11.1 You have the right to correct your personal data and/or to withdraw your consent to the use of your personal data. The notice to correct or withdraw your consent must be carried out in accordance with our notice procedure listed below to our Data Protection Officer.
11.2 The Company shall cease to use your personal data upon receiving this request and you are agreeable to the following conditions for withdrawal of the use of your personal data:
- If consent is withdrawn, you acknowledge and agree that the Company may not be able to provide you with the necessary services you require;
- Notwithstanding any withdrawal of consent, unless otherwise as agreed, you will still be bound by your contract/s with the Company unless you choose to terminate the relevant contract/s according to the terms of the contract/s; and
- The termination of the contract may include cancellation and other charges or penalties in accordance with the terms and conditions of the contract
11.3 To make a formal request to correct or withdraw your personal data, please contact OSC directly, and send your request to the Data Protection Officer at the address at the end of the policy. Once your personal data has been corrected or withdrawn, you will receive written confirmation by email of what was corrected or removed for your records.
12.0 Reasonable Cost for Your Request
12.1 Upon receiving any request under this policy, the Company has the right to impose a reasonable administrative fee in relation to your request including those fees imposed by our providers. The fees must be received together with your application before we will proceed to act on your request.
12.2 We reserve the right not to act on any of your requests as allowed under the Act.
13.0 Retention
13.1 Personal data will be retained by the Company if it is necessary to fulfil the purpose for which it was collected, and the Company will cease to retain the personal data when it is no longer necessary for any legal or business purpose.
14.0 Company Website and Company Systems
14.1 No Personally Identifiable Information (PII) will be collected by the OSC website or Company Systems. Our web servers may automatically collect website usage information, which may include, without limitation, the number and frequency of visitors to each web page, the length of stay on each web page, browser type, the preceding and subsequent page viewed, and an Internet Protocol (“IP”) address.
14.2 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
14.3 The OSC website is not intended for use by children. If you are under eighteen (18) years of age, you may visit the OSC website and Company Systems only with the involvement of a parent or guardian. Further, OSC’s services are not directed to children or anyone under 18 years of age.
14.4 OSC does not regularly review materials on websites linked to the OSC website or other Company Systems and does not necessarily endorse the materials appearing on any linked websites or Company Systems.
15.0 Policy Updates
15.1 The Company may update this policy to ensure that this policy is consistent with our business requirements and any changes in the law.
15.2 You agree to be bound by the prevailing terms of the policy as well as any update from time to time on the Company’s website.
16.0 Jurisdiction
16.1 This policy is governed in all respects by the laws of Singapore, and you agree to submit to the exclusive jurisdiction of the courts of Singapore in any dispute arising out of or in connection with this policy including any question regarding its existence, validity, or termination.
17.0 Enquiry
17.1 If you have any questions or feedback regarding your personal data or our policy you may contact our Data Protection Officer at:
Email: kathy.lewis@globalosc.com
Mail: 105 Cecil Street, #22-00, The Octagon, Singapore (069534)
Contact: +65 8189 7971
Business Registration: 201805189H
Last reviewed 12/07/2023