OSC Privacy Policy

1.0 Introduction and Scope

1.1 This Privacy Policy (“Policy”) explains how Oasis Strategy Consulting (OSC) Pte. Ltd., trading as OSC Leadership Development, and previously trading as Oasis Strategy Consulting, (“OSC,” “we,” “us,” or the “Company”), collects, uses, discloses, and safeguards personal data in connection with our executive coaching, leadership development, and consulting services.

1.2 This Policy applies to personal data of our clients, prospective clients, website visitors, and any other individual who interacts with us (“you”). It is issued in accordance with the Singapore Personal Data Protection Act 2012 (“the Act”) and any advisories issued by the Personal Data Protection Commission (“the Commission”).

1.3 This Policy is distinct from, and should be read alongside, OSC’s Data Protection Policy, which sets out the roles, responsibilities, and technical and organizational measures OSC applies when processing personal data on behalf of client organizations, and OSC’s Cybersecurity Policy, which governs the security of OSC’s data and technology infrastructure. Both are available on request.

1.4 The term “Company” includes all OSC’s related entities and any person authorized in writing by OSC.

2.0 Personal Data We Collect

2.1 “Personal data” refers to any data, whether true or not, about an individual who can be identified (a) from that data, or (b) from that data together with other information to which we have or are likely to have access. This may include, but is not limited to:

  • Name of any party;
  • National ID (or equivalent), passport, work pass, or other identification numbers;
  • Telephone number(s), physical mailing address, and electronic mail address;
  • Payment-related information, including banking details or payment processes;
  • Company name, department or division, and job title; and
  • Network data and any other information, electronic or otherwise, that you have provided to us in any form

3.0 How We Collect and Use Your Personal Data

3.1 You agree to OSC collecting and using your personal data when you, among other things:

  • Interact with us by contacting us or visiting our website regarding any coaching, training, or consulting services;
  • Submit information to us, register for an event, workshop, or seminar conducted by the Company;
  • Sign up for any service provided by the Company through any medium;
  • Receive information about our products and services through email, text message, telephone call, or social media;
  • Access and process any application on our systems;
  • Contact or respond to our marketing or customer service representatives;
  • Provide any third-party personal data to the Company;
  • Meet the Company’s representative(s), or receive an electronic message or telephone call from the Company;
  • Engage the Company through any social media platform;
  • Authorize any third party to represent you; or
  • Engage in any process or procedure reasonably required as part of our business relationship with you.

4.0 Consent

4.1 Consent by Third Parties on Data You Submit

4.1.1 If you provide us with personal data belonging to a third party, including family members, employees, or agents, you represent that you have obtained that third party’s consent for us to use their personal data in accordance with this Policy. You agree to indemnify and defend the Company, its officers, and employees against any claims arising from that third party.

4.2 Consent Relating to Law Enforcement

4.2.1 We may collect, use, or disclose your personal data in relation to any lawful order issued by a law enforcement agency or court located in Singapore or elsewhere, to protect and enforce our legal rights, to investigate potential criminal activity such as fraud or money laundering, to manage our business operations in compliance with our internal policies, and to handle disputes or lawful investigations.

4.3 Consent Previously Obtained

4.3.1 This Policy supplements, and does not supersede or replace, any other consent you may have previously provided to us regarding your personal data.

4.4 Deemed Consent

4.4.1 You are also deemed to have given consent for the collection, use, and disclosure of personal data in any circumstance where consent is deemed under the Act.

5.0 Accuracy of Personal Data

5.1 You should ensure that any personal data submitted to us is true, complete, and accurate.

6.0 How We Protect Your Personal Data

6.1 OSC takes reasonable technical and organizational measures to safeguard personal data in our possession or control. In summary, personal data is stored only on OSC-approved platforms with encryption at rest and in transit, access is restricted on a need-to-know basis, and multi-factor authentication is required on core business systems. The full set of technical and organizational measures, including our approved platforms and incident response procedures, is set out in OSC’s Data Protection Policy and Cybersecurity Policy.

6.2 Notwithstanding these measures, OSC is not liable for: (i) unauthorized access, disclosure, or alteration by a third party; (ii) data corruption due to technical failure; (iii) a third party’s acts or omissions; or (iv) any linked website over which we have no control.

7.0 Retention of Personal Data

7.1 Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. We cease to retain personal data, or anonymize it, once it is no longer necessary for any legal or business purpose.

8.0 Overseas Transfer of Personal Data

8.1 OSC does not transfer personal data outside Singapore unless the transfer is made in accordance with this Policy and the requirements of the Act, including where a comparable standard of protection is applied to the transferred data.

9.0 Your Rights – Correction and Withdrawal of Consent

9.1 You have the right to correct your personal data and to withdraw your consent to its use by giving notice to our Data Protection Officer using the contact details in Section 16.0.

9.2 Upon receiving a withdrawal request, OSC will cease using your personal data, subject to the following:

  • If consent is withdrawn, OSC may not be able to continue providing the relevant services;
  • You remain bound by any existing contract(s) with OSC unless terminated according to their terms; and
  • Termination of a contract may involve cancellation charges or penalties under its terms.

9.3 To submit a formal request, contact our Data Protection Officer. Once your data has been corrected or withdrawn, you will receive written confirmation by email.

10.0 Reasonable Cost for Requests

10.1 OSC may impose a reasonable administrative fee for requests made under this Policy, including fees imposed by our service providers, payable before the request is processed. OSC reserves the right not to act on a request as permitted under the Act.

11.0 OSC Website, Cookies, and Systems

11.1 No personally identifiable information is collected by the OSC website beyond standard usage data, which may include visit frequency, time spent on a page, browser type, and IP address.

11.2 Our website uses cookies to distinguish you from other users and to improve your browsing experience.

11.3 OSC does not regularly review, and does not necessarily endorse, materials on websites linked from the OSC website or other Company systems.

12.0 Children’s Privacy

12.1 The OSC website is not intended for use by children. If you are under eighteen (18) years of age, you may only access the OSC website and Company systems with the involvement of a parent or guardian. OSC’s services are not directed to children or anyone under 18.

13.0 Limitation of Liability

13.1 Our Executive Coaching and Leadership Development Services are provided as per an agreed proposal, without warranties of any kind. Use of these services is at your own risk, and OSC is not responsible for loss or damage arising from their use, including from any connected third-party system.

13.2 You agree to indemnify OSC, its officers, and employees against claims, damages, liabilities, and losses arising from your submissions to our systems.

14.0 Policy Updates

14.1 OSC may update this Policy to ensure it remains consistent with our business practices and applicable law. Updates take effect once posted on the Company’s website, and continued use of our services constitutes acceptance of the prevailing terms.

15.0 Governing Law and Jurisdiction

15.1 This Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Singapore courts for any dispute arising out of or in connection with this Policy, including questions of its existence, validity, or termination.

15.2 While this Policy is governed by Singapore law, OSC has adopted safeguards intended to be consistent with widely recognized international data protection principles, including those reflected in frameworks such as the EU General Data Protection Regulation and the California Consumer Privacy Act, to support engagements with clients operating in other jurisdictions.

16.0 Contact Us – Data Protection Officer

16.1 If you have any questions or feedback regarding your personal data or this Policy, please contact our Data Protection Officer:

Email: kathy.lewis@globalOSC.com

Mail: Oasis Strategy Consulting (OSC) Pte. Ltd., 105 Cecil Street, #22-00, The Octagon, Singapore 069534

Telephone: +65 8189 7971

Business Registration: 201805189H

Last reviewed: 3 July 2026